From Kay

During a federal government shutdown, Congressional offices are required by law to operate only at a level that permits federal representatives to perform basic legislative duties. I hope this newsletter will be helpful in understanding how my office will function during this government shutdown.

I also want you to know that I have pledged to donate any pay I receive by law during the shutdown to a charitable organization.

Congress should never play political games with the most basic function of keeping the government running. As you continue to monitor the ongoing debate concerning funding the federal government, please know that I will continue working with my colleagues on both sides of the aisle to stop the political game-playing and move forward with common-sense, bipartisan solutions for the country.


Kay Hagan



If you opened a case with a member of Senator Hagan’s constituent service team that concerns a problem with a federal agency, your case will be placed temporarily on hold. There is no need to re-open your case once the government resumes normal operations; we will do that automatically.

New cases cannot be opened during this time, but if you need help with a federal agency, you can visit and click on “Help with Federal Agencies” to learn more about how Senator Hagan’s office can help once the government re-opens. Please be sure to complete this privacy release form on the website. A constituent services representative will contact you when the federal government resumes normal operations.

How to get in touch with Senator Hagan

Senator Hagan’s offices in North Carolina and Washington, DC will be closed during the shutdown.  Phone calls to Senator Hagan’s offices will be answered by a voicemail system; every effort will be made to respond to you when the government resumes normal operations. We appreciate your patience during the shutdown.

North Carolinians can visit to e-mail the Senator.

If you are visiting Washington DC

If you are visiting Washington, DC, please note that Senator Hagan’s regular Wednesday Carolina Coffee will not take place during the shutdown.

Any tours coordinated through Senator Hagan’s office will also not take place during the shutdown. This includes tours of the Capitol, the Supreme Court, the Bureau of Engraving and Printing, the Library of Congress.

Again, we apologize for the inconvenience and thank you for your patience.